As the Key Account Manager, you will be responsible for managing, developing, and growing strategic customer partnerships across Mexico while driving sustainable and profitable revenue growth across key retail channels.
This role manages assigned key accounts, develops and executes commercial strategies, and builds strong customer relationships to achieve sales, profitability, and business objectives.
The Key Account Manager serves as a primary commercial point of contact for assigned customers and works closely with Marketing, Supply Chain, Finance, Demand Planning, and international teams to ensure strong execution and maximize business performance.The successful candidate will combine strong commercial and analytical skills with a customer-focused, proactive approach.
This role requires the ability to identify business opportunities, develop actionable account plans, negotiate effectively, and collaborate cross-functionally to deliver results.What You Will Do:Manage and grow assigned strategic retail accounts, serving as the primary commercial point of contact for key customersDevelop and execute annual account plans aligned with company objectives, including revenue, profitability, distribution, and market share goalsEstablish strong, long-term customer relationships and develop a deep understanding of customer strategies, priorities, and business needsDevelop and execute sell-in and sell-through strategies to maximize product performance, retail execution, and account growthIdentify and develop new business opportunities, including category expansion, new product opportunities, increased distribution, and new customer acquisitionLead commercial discussions and negotiations related to pricing, promotions, terms, product assortment, and joint business planning initiativesCollaborate with Demand Planning and Supply Chain teams to support accurate forecasting, appropriate inventory levels, and effective product availabilityPresent new product launches, category insights, sales performance, and strategic business initiatives to customers and internal stakeholdersMonitor account performance, analyze sales results and market trends, and translate data into actionable recommendations and business plansDevelop a strong understanding of customer and market dynamics to identify risks, opportunities, and areas for growthPartner with LATAM and integral cross-functional teams to align on regional priorities, product strategies, and execution plansProactively identify and resolve customer issues, coordinating with internal teams to implement effective solutions and maintain strong customer partnershipsEnsure timely and effective execution of customer deliverables, promotional calendars, product launches, and agreed-upon business initiativesMaintain accurate sales forecasts, account plans, reporting, and customer documentation in accordance with company standardsRegularly communicate account performance, opportunities, risks, and priorities to Sales leadership and relevant internal stakeholdersAttend customer meetings, trade shows, industry events, and other business activities as requiredIdentify opportunities to improve processes, ways of working,



and customer engagement to drive greater efficiency and business resultsPerform other duties and responsibilities as assignedWhat We Are Looking For:3+ years of experience in Key Account Management, Sales, Account Management, or a related commercial roleProven experience managing and developing retail, consumer goods, or strategic customer accountsDemonstrated success achieving sales growth and developing customer relationshipsExperience with commercial negotiations, account planning, forecasting, and promotional planningExperience developing and executing sales and account growth strategies using data and business insightsStrong commercial acumen with a clear understanding of sales performance, profitability, pricing, and business driversStrong customer relationship management skills with the ability to establish credibility and influence customer decisionsExcellent verbal, written, presentation, and negotiation skillsStrong analytical skills with the ability to interpret sales performance, customer data, market trends, and financial metricsAbility to translate data and insights into clear recommendations and actionable business plansStrong business planning and organizational skills, with the ability to manage multiple accounts, priorities, projects, and deadlinesAbility to work independently, take ownership of responsibilities, and make sound business decisionsStrong cross-functional collaboration skills and the ability to influence without direct authorityAbility to effectively communicate with stakeholders at different levels within the organization and customer organizationsProactive problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutionsAdaptable and comfortable working in a fast-paced, dynamic environmentStrong attention to detail and follow-throughProficiency in Microsoft Excel, PowerPoint, and sales reporting/CRM toolsWillingness to travel as required for customer meetings, trade shows, and industry eventsNice To Have:Bachelor's degree in Business, Marketing, Sales, or a related field is a plusExperience within consumer goods industries such as toys, baby products, pet products, costumes, or related categoriesExperience working with major retailers, department stores, specialty retailers, e-commerce customers, or national accountsExperience working within a regional or international business environment, preferably within LATAM marketsBilingual English/Spanish capabilities are strongly preferredExperience collaborating with cross-functional and international teams across multiple marketsExperience working with sales agents, distributors, or external commercial partnersThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee,



but provide the primary duties and responsibilities of the role.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.What We OfferThe base salary may vary based on experience, role tenure, performance, industry, and location.
Eligibility for the annual performance incentive may apply.
Jazwares is a multi-state employer, so the salary range may not apply to other states.Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D; insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.Reasonable AccommodationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Working at JazwaresAt Jazwares, we believe an innovative idea can come from anywhere and anyone.
Through our three pillars, we foster innovation and encourage creativity in every area of our business.Passion: Our conviction and enthusiasm show in our products, relationships, and commitment to our community.Collaboration: We share one vision worldwide, constantly striving to improve and innovate together.Humility: We recognize the value in others and treat everyone with respect.
Our strength lies in our people and talent.JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law.
Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Who We AreJazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands.
Founded in ****, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages.
Jazwares engages consumers through innovative play experiences with popular brands such as SquishmallowsTM, PokémonTM, Hello KittyTM, Star WarsTM, Five Nights at Freddy'sTM, DisneyTM, BumBumzTM, and BLDRTM.
In addition to toys, offerings include costumes, games, and pillows.
Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries.
For more information, visit and follow us on LinkedIn, X, Instagram, and Facebook .
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📌 Key Account Manager (Xico)
🏢 Jazwares
📍 Xico