Description
Join our product team to drive the vision and strategy for our core platform.
You'll work closely with sales and business stakeholders to deliver exceptional user experiences.
Location
Monterrey, Mexico (On-site)
Schedule
Full-time
Employment Type
Full Time
Experience
Without Experience
Salary
To be discussed
Requirements
Bilingual proficiency (English and Spanish).
Strong communication and interpersonal skills.
Basic computer knowledge and typing skills.
Availability to work full-time shifts.
Previous call center experience is a plus, but not required.
Responsibilities
Handle inbound and outbound customer calls in English and Spanish.
Provide accurate information about products and services.
Resolve customer issues with professionalism and efficiency.
Record customer interactions in the system.
Collaborate with team members to ensure high-quality service.
Benefits
Competitive salary + performance bonuses.
Paid training from day one.
Weekly payments.
Performance-based career growth.
Agreements with universities.
On-site doctor and teleconsultation.
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