16 sep
|
EDMde CV
|
Jalisco
Genpact is seeking a Sr.
Associate - Customer Care - Collections to drive debt collection activities and maintain precise records.
You will contact customers to initiate collections, negotiate settlements, and collaborate with cross-functional teams to resolve billing issues.
The role requires strong English communication, adherence to legal and policy standards, and a hybrid work arrangement in Mexico.
You will be measured against daily, weekly, and monthly collection targets and KPIs.
#J-*****-Ljbffr
📌 Senior Collections Care Specialist - Hybrid (Jalisco)
🏢 EDMde CV
📍 Jalisco