16 sep
|
CommandLink
|
México
16 sep
CommandLink
México
About Command|Link
Command|Link is a integral SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T; Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
Learn more about us here
This is a 100% remote position
About your new role:
Command|Alert is CommandLink's signal-processing core, the engine that turns raw security, monitoring, and customer-defined telemetry into alerts customers actually trust.
Alert fatigue and noise are the top complaint across every competitor in this space, and this role exists to make sure our alerts are the ones people don't tune out.
As a Staff Software Engineer on Command|Alert, you'll own the reliability of the alerting pipeline end to end and drive the org's most consequential decisions on how it's architected. This role suits someone who thinks like a site reliability engineer as much as a software engineer: fluent in SLOs, error budgets, and blameless incident response, with the technical range to reason across security tooling, monitoring telemetry, syslog, OpenTelemetry, and L2-L4 network protocols.
Key Responsibilities:
- Own the reliability of the alerting pipeline end to end, from OpenSearch alert evaluation through Kafka delivery via OpenSearch callbacks to downstream notification, including idempotency guarantees and soak-tested behavior under sustained load.
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📌 Staff Software Engineer, Reliability (México)
🏢 CommandLink
📍 México