16 sep
|
Jobgether
|
México
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager (Outbound Sales & Client Success) | Web Design Agency based in Mexico.
As an Account Manager, you will serve as a key point of contact for both prospective and existing clients of a growing web design and digital marketing business. You will combine outbound prospecting with client onboarding, relationship management, and ongoing account support. Your work will help identify qualified opportunities while ensuring existing clients receive a responsive, well-organized experience throughout their projects. You will work directly with the founder and receive hands-on training in a consultative, low-pressure sales approach. The role is adecuado for someone who enjoys speaking with people, building trust, staying organized, and taking ownership. As the business grows, there is meaningful potential to expand your responsibilities and develop into a broader account-management position.
Accountabilities
- Conduct outbound cold calls to U.S.
small business owners to understand their current website situation, identify potential needs, assess fit, and generate qualified opportunities for the founder to close.
- Build rapport with prospects through confident, professional, and consultative conversations rather than high-pressure sales tactics.
- Guide new clients through the onboarding process after a project is sold, gathering required information, answering initial questions, and coordinating next steps.
- Maintain regular communication with active clients, provide updates, respond to routine questions, and escalate issues requiring additional support.
- Stay connected with former clients after project completion, maintaining strong relationships and identifying potential opportunities for additional services or future website work.
- Keep accurate records of calls, prospects, leads, client interactions, follow-ups, and account activ
📌 Account Manager (México)
🏢 Jobgether
📍 México