About Us

We're an AI software-as-a-service company providing operational camera monitoring solutions for dairy farms. Our IP camera systems help dairy operations improve their operational visibility and efficiency through intelligent monitoring technology. We support over 170 dairy farms and are expanding across North America, including a growing Mexico site list.

Position Overview

We're seeking an expert AgTech Regional Camera Systems Specialist based in
Torreón
Mexico
who can do both sides of the work: remote camera-system support most days, and on-farm install and service when a Mexico site needs hands on the parlor. This is a 1099 contractor seat, and not an entry-level posting. We need someone who has performed installs with IP cameras and already troubleshoots over SSH, and who can do both in Spanish on the farm and in English with the company team.

Home base is
Mexico (Torreón)
. Most weeks are about 70% remote and 30% field. Field share rises when a Mexico install or service wave is booked.

What You'll Do

*Remote Camera Systems*
- Mexico ticket ownership:



Monitor Zabbix and the Mexico queue every work day. Same-day first action on camera offline, system offline, quality, and cloud sync.
- Commissioning: When a Mexico server comes online, begin Configuration Setup immediately — Zabbix host, Azure sync, Processing handoff, and an English ticket record.
- Remote diagnostics: Troubleshoot via SSH (preferred), TeamViewer / AnyDesk, UniFi, and on-server video paths. Keep ticketing system current: what was checked, found, done, and the next step.
- Farm contact: Call Mexico farms in Spanish. Write tickets and chat in English so the US team can continue the work without a translator.

*Field Installation & Service*
- On-site installs: Hang UniFi Protect and Reolink cameras, pull Cat6, stand up PoE switching and Linux/Debian recording servers, and add Ubiquiti wireless (APs, Nanobeams) where wired runs are not feasible.
- Service and QC: Perform work that canno

📌 AgTech Regional Camera Systems Specialist (Torreón)
🏢 Cattle Care
📍 Torreón