Job Description
We are seeking a
Senior HCL Workload Automation Engineer
to support and optimize large-scale enterprise batch processing environments, ensuring business-critical workloads execute reliably and within SLA commitments.

This role combines production support, workload automation engineering, batch performance optimization, root cause analysis, and operational automation. The successful candidate will act as a senior technical contributor, driving resolution of complex incidents, mentoring team members, and improving platform reliability through automation and continuous improvement initiatives.

Qualifications
Skills & Experience
- 4-8 years of experience supporting enterprise batch scheduling, workflow/workload automation, or production support environments.
- Hands-on experience with Enterprise Workload Automation platforms, including job scheduling, job streams/workflows, dependency management, calendars, resource management, monitoring, and batch operations support.
- Experience with one or more scheduling platforms such as HCL Workload Automation (HWA),



IBM Tivoli Workload Scheduler (TWS), Maestro, Control-M, AutoSys, Dollar Universe, or equivalent enterprise workload automation solutions.
- Strong experience supporting Linux and Unix environments, including process troubleshooting, logs, file systems, networking, and performance analysis.
- Advanced knowledge of Unix/Linux commands and operating system fundamentals, with the ability to troubleshoot batch execution, process failures, file transfers, and scheduler-related issues.
- Hands-on experience with Shell/Bash scripting in Unix/Linux environments for automation, job execution, batch processing, operational tooling, and workflow support.
- Proven experience managing complex job dependencies, workflow orchestration, scheduling rules, critical-path execution, and cross-system workload dependencies.
- Experience troubleshooting and recovering failed batch workloads and production incidents in SLA

📌 Senior HCL Workload Automation Support Engineer (Ciudad de México)
🏢 Publicis Sapient
📍 Ciudad de México