Qualifications
- Strong Application Support and Production Support experience, including working with business-critical systems.
- Solid Analytical Skills and Troubleshooting abilities for diagnosing and resolving complex technical issues.
- Clear and professional Communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
- Familiarity with monitoring tools, incident management platforms, and ticketing systems.
- Basic understanding of databases, operating systems, and networking concepts.
- Ability to work effectively in a hybrid environment in Guadalajara, JAL, managing priorities independently and within a team.
- Relevant experience in IT support, production operations, or similar roles; technical certifications or a degree in computer science or related field are a plus.
- Commitment to quality, attention to detail, and continuous improvement in support processes and user experience.

📌 Production Support Specialist (Santiago de Querétaro)
🏢 BULLS SYSTEM
📍 Santiago de Querétaro