Remote IT Support Specialist: Digital Key & Connected Room (Centro)

Remote IT Support Specialist: Digital Key & Connected Room (Centro)

16 sep
|
Ntt Data North America
|
Centro

16 sep

Ntt Data North America

Centro

NTT DATA Services in Guadalajara, Jalisco, Mexico is seeking an Account Service Specialist to provide remote Level 1 and 2 production and application support for Hilton Worldwide Digital Key System and Connected Room. You will handle live phone support during daytime/evening/weekend hours and participate in an on-call rotation.

You will work from tickets, using documented procedures, escalate to managers or teams as needed, and ensure SLAs are met while coordinating with hotels in real time.

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📌 Remote IT Support Specialist: Digital Key & Connected Room (Centro)
🏢 Ntt Data North America
📍 Centro

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