Picture yourself creating unforgettable first impressions. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As aSite Inspection Lead , you’re not just coordinating property tours—you’re bringing the light and warmth of hospitality to life by showcasing our resort, building meaningful connections with clients, and creating memorable experiences that inspire confidence and turn opportunities into lasting partnerships.

Responsibilities

Here’s what you’ll do during a typical day:

- Lead exceptional site inspections: Welcome prospective clients, showcase the resort’s venues and facilities, and deliver engaging, personalized property tours that highlight the unique experiences offered by Hilton Tulum and Conrad Tulum.
- Coordinate inspection logistics: Schedule site visits, prepare itineraries, arrange venue setups, and collaborate with operational departments to ensure each inspection is seamless and reflects brand standards.
- Support the sales process: Partner closely with the Sales and Events teams to identify client needs, provide property information, follow up on inspection outcomes,



and contribute to converting opportunities into confirmed business.
- Build meaningful client relationships: Create memorable first impressions by understanding each client’s vision, answering questions, and delivering a warm, professional, and personalized experience throughout every visit.
- Maintain accurate records and reporting: Track site inspection activities, update client information in sales systems, prepare visit summaries, and provide insights that support business development and future sales strategies.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth ofHospitality . Acting withIntegrity and always doing the right thing. Inspiring others throughLeadership . A belief thatTeamwork drives the best outcomes. A sense ofOwnership and accountability. And a focus on theNow , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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📌 Site Inspection Lead (Solidaridad)
🏢 Reclutamiento Hilton Tulum / Conrad Tulum Riviera Maya
📍 Solidaridad