At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your wellbeing both in and out of the workplace. Join DATAMARK as a Customer Service Representative and contribute your expertise in a role where your impact truly matters

As a Customer Service Representative, you will be responsible for handling customer inquiries, providing product and service information, resolving issues, and delivering excellent customer support in both English and Spanish. You will maintain accurate customer records, updates account information, escalates complex cases as needed, and assists customers via phone, email, and chat to ensure a positive customer experience and satisfaction.

Responsibilities
Provide accurate information on products or services
Resolve customer issues or complaints in a timely and efficient manner




Maintain accurate and uptodate customer records
Update account information as necessary
Escalate complex cases to the appropriate team members or departments
Ensure a positive customer experience by providing exceptional service
Requirements
High school diploma or equivalent
Fluency in both English and Spanish
At least 6 months of call center support experience handling phone or email inquiries, complaint resolution, or account updates
General computer literacy
Benefits
Monthly salary of 9,606.412,800 MXN
Health Insurance
Performance Bonus
Paid training
Flexible schedules
Bolsa de trabajo México ofrecemos puesto de Customer Service Representative para el sector de CallCenter Telemercadeo en la empresa DATAMARK de Chihuahua. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Customer Service Representative On site (Chihuahua)
🏢 Datamark
📍 Chihuahua