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Configuration Management Systems Engineer – Mobile App Packaging & Deployment

JLL Center of Excellence (COE)

Position Overview

The JLL Technologies Configuration Management Team seeks an experienced IT professional to support and administer system configuration management technologies with a specialization in mobile device application packaging and deployment. This role involves incident management and resolution while collaborating with global teams to plan, test, and execute technology initiatives worldwide.

Key Responsibilities

Mobile Application Management

- Publish applications from Apple iOS App Store and Google Play to mobile devices using Apple Business Manager and Managed Google Play store
- Package and deploy software applications to Apple iOS and Android mobile endpoints using Microsoft Intune
- Test, validate, and deploy application updates on scheduled or as-needed basis
- Manage and track use of developer certificates

Technical Support & Documentation
- Provide deployment status reporting and ad hoc analysis
- Participate in large-scale projects as part of the Configuration Management team
- Support follow-the-sun integral support model for critical system issues and maintenance
- Troubleshoot complex end-user issues and coordinate with team members, support teams, and vendors
- Author internal documentation including Knowledge Base articles, environment diagrams, and configuration procedures

Process Management
- Adherence to corporate standards and global Change Management processes.
- Create and document procedures as part of technology lifecycle management
- Assist in establishing, implementing,



and managing system configuration management programs with Intune

Required Qualifications

Technical Expertise

- In-depth experience with iOS and Android mobile operating systems
- Extensive experience with Microsoft Intune ecosystem for mobile device management
- Proven experience with mobile application packaging and deployment using Intune
- Experience with Apple Store and Google Play store for enterprise application publishing
- Proficiency with Intune and EntraID user and group management
- Experience with Apple Developer program and certificate management

Professional Skills

- Excellent technical, analytical, problem-solving, and organizational abilities
- Strong communication skills for effective collaboration with global teams
- Self-motivated and disciplined professional capable of managing multiple concurrent projects in a fast-paced environment

Preferred Qualifications

- Experience with mobile application testing methodologies
- Data handling and reporting experience using sources like Intune to Microsoft Power BI
- Experience communicating directly with Executive Leadership
- Background working with global, distributed teams

Professional Development

This role encourages continuous learning through professional publications, networking, and participation in professional organizations to maintain and expand technical expertise.

Join JLL's technology team and contribute to enterprise-scale mobile device management solutions that support our global workforce.

Rev. Jan. 21, 2026

Location:

On-site –Jalisco,MEX

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL,



we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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📌 Business Support, IT Operations (Jalisco)
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