UL Solutions is seeking an IT Support Analyst in Mexico to investigate and troubleshoot system and configuration issues raised by customers. You will provide essential support during critical periods and across multiple products to ensure smooth operation.
You will advise customers on maintaining their use and configuration of the software, configure systems via the UI, and collaborate with the team on complex issues while coaching new members.
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📌 Global Tech Support Engineer — Troubleshooting & Training (Ecatepec de Morelos)
🏢 UL Solutions
📍 Ecatepec de Morelos
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