Revenue Operations Lead – AI Business Prolific is building the world's most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data. As our AI business scales rapidly, we're investing in strong, disciplined Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.

We're looking for a Revenue Operations Lead to scale Prolific's AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You'll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.

Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility This role sits at the heart of Prolific's AI commercial engine. Own and continuously optimize Prolific's revenue systems, with HubSpot at the core. Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).

Revenue data, analytics & forecasting Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis. Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums. Improve data quality and visibility across long, multi-stakeholder AI deal cycles.

Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion). Sales partnership & commercial enablement Support territory design, capacity planning,



quota modelling / monitoring and pipeline health. Enable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).

Establish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership. Support change management as Prolific evolves its AI offerings and revenue mix. Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.

Strong, hands-on experience owning and scaling with HubSpot Comfort partnering with BI and working with complex revenue datasets. A rigorous, outcomes-driven mindset with high standards for data quality and clarity. This is a remote position, but the role requires working US East Coast hours, Exposure to AI, data platforms, marketplaces, or managed services businesses. io, Census, Metabase, or similar.

SQL fluency or strong comfort interrogating data directly. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission.

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