POSITION SUMMARYThe MDM (Master Data Management) Operational Lead is responsible for managing and directing the day‐to‐‐day activities of the MDM Operational Analysts and MDM Materials Management Analysts across a regional portfolio of four manufacturing plants.
This role ensures consistency in execution, adherence to Service Level Agreements (SLAs), and alignment of revision changeover processes across all assigned sites.
The Lead drives cross‐functional coordination between Operations, Planning, Purchasing, Manufacturing Engineering, and the MDM CCO (Commercialization Change Order) Team to minimize operational disruptions and optimize inventory utilisation during revision transitions.
He/she is accountable for team performance, process standardization, escalation management, and continuous improvement across the regional CCO operations footprint.Job DescriptionPOSITION SUMMARYThe MDM (Master Data Management) Operational Lead is responsible for managing and directing the day‐to‐‐day activities of the MDM Operational Analysts and MDM Materials Management Analysts across a regional portfolio of four manufacturing plants.
This role ensures consistency in execution, adherence to Service Level Agreements (SLAs), and alignment of revision changeover processes across all assigned sites.
The Lead drives cross‐functional coordination between Operations, Planning, Purchasing, Manufacturing Engineering, and the MDM CCO (Commercialization Change Order) Team to minimize operational disruptions and optimize inventory utilisation during revision transitions.
He/she is accountable for team performance, process standardization, escalation management, and continuous improvement across the regional CCO operations footprint.ResponsibilitiesDirectly manage and develop a team of 8 analysts across multiple manufacturing plantsEnsure all revision changeover processes are executed consistently and within defined SLAs across all assigned plantsStandardize workflows, templates,



and reporting across the regional team to drive operational excellenceMonitor and manage workload distribution across analysts to ensure balanced coverage and timely executionServe as the escalation point for complex or high‐risk revision changeover issues that cannot be resolved at the analyst levelCoordinate cross‐plant dependencies and communicate regional impacts to senior leadership and cross‐functional stakeholdersAnalyst trends in changeover disruptions, scrap, rework, and inventory costs to drive data‐informed decision‐makingSupport the development and refinement of standard operating procedures (SOPs) for CCO operationsProvide regular status updates and executive summaries to MDM Operations leadership on regional performance and risksGather, scrub, manipulate data to generate average to complex reports and analysis related to Part and Supplier requirementEnsure predefined process is followed to ensure accuracy of informationOversee task tracking sheet for CCO revision updates, ensuring updates provided timely by all cross‐functional teamsMaintain knowledge of products and partsMinimum QualificationsIntermediate MS Excel knowledgeIntermediate MS PowerPoint knowledgeStrong written and communication skillsExperience in using ERP systemsIntermediate knowledge and experience on Bill of Materials Management and Item Creation in ERPKnowledge and experience in using Power BIDemonstrated ability to manage remote/distributed teams across multiple sites5-7 years of experience in operations, supply chain, or manufacturing environmentEDUCATION AND CERTIFICATIONSBachelor's Degree in Related Field (Business, Engineering, etc.) or Equivalent Work ExperienceBilingualPHYSICAL & ENVIRONMENTAL DEMANDSNo Special Physical RequirementsTime Travel RequiredUp to 20%OUR CORE PRINCIPALSSafety.




Integrity.
Respect.
Teamwork.
Diversity & Inclusion.OUR STRATEGIC PRIORITIESCustomer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial StrengthOUR BEHAVIORSOwn ItAct With UrgencyFoster a Customer‐First MindsetThink Big and ExecuteLead by ExampleDrive Continuous ImprovementLearn and Seek Out DevelopmentAt Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission‐critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $5 billion in sales, a strong customer base and integral reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
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This is not a position for which sponsorship will be provided.
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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📌 Mdm Operational Lead -Plant A (Santa Catarina)
🏢 Vertiv
📍 Santa Catarina