Job Location
Onsite position – Mérida, Mexico
Option to work remotely after 1 year (subject to performance & HIPAA compliance)
Position Overview
Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.
This is a professional, long-term onsite role focused on patient care and operational excellence.
Immediate positions are available for qualified candidates—don't miss this opportunity for stable employment.
Responsibilities
Answer inbound patient calls for doctors' offices
Schedule, reschedule, and confirm appointments
Navigate EMR systems
Verify insurance benefits (VOB)
Support prescription refill workflows
Qualifications
Minimum of 2 years of experience in a healthcare setting
Experience in a clinic, doctor's office, or hospital
Familiarity with medical terminology (medical billing knowledge is a plus)




Proficient in English (B2 or higher) and Spanish
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Proficiency in healthcare management software
Ability to work effectively in a team-oriented environment
Strong attention to detail and problem-solving skills
Benefits
Competitive salary based on experience
Annual performance reviews with salary increase opportunities
Consistent full-time schedule aligned with U.S. business hours
Stable onsite role with long-term growth potential
Future possibility of remote work after one year (must meet HIPAA standards)
Contact
For more information, email: ******
#J-*****-Ljbffr

📌 Front Desk Receptionist (Mérida)
🏢 Snapscale
📍 Mérida