Lead the general Billing Operations teamSet priorities, performance expectations, and development plansOwn billing performance and predictability across SaaS, recurring revenue, professional services, and other billing modelsManage billing accuracy, timeliness, backlog, forecasts, key metrics, and issue resolutionPartner with IT, PMO, and Quote-to-Cash stakeholders to improve billing processes and technologyTranslate business requirements, increase automation, and support adoption of new capabilitiesStrengthen upstream processes by improving order quality, contract interpretation, data integrity, and controlsCollaborate with Accounting, Revenue, Accounts Receivable, Collections, and Finance on financial close, AR health, issue resolution, and billing and cash forecastingEstablish and improve billing controls, policies, procedures, and governanceDrive root-cause analysis and improvements based on recurring operational and customer issuesLead, coach, and develop the organization through changeRequirements

11+ years’ experience in billing operations, Quote-to-Cash, finance operations, or related disciplinesBachelor of Finance, Bachelor of Accounting, Bachelor of Business Administration, related degree, or equivalent experience6+ years’ experience leading and developing teamsExperience across multiple geographies or functionsDeep knowledge of SaaS, subscription, recurring revenue, and professional services billingStrong understanding of end-to-end Quote-to-Cash processes, internal controls, Accounts Receivable and billing metrics, financial close requirements,



and forecastingExperience leading operational transformation, process improvement, and/or billing technology implementation initiativesStrong analytical, problem-solving, change leadership, and stakeholder management skillsExperience in global, multi-company, multi-entity, and multi-currency environmentsExperience with Salesforce Billing, Salesforce Revenue Cloud, Zuora, or comparable enterprise subscription billing platforms is an advantageMaster's degree in a related field is an advantageCore Competencies

Demonstrates expertise in leading billing operations, managing Quote-to-Cash processes, and driving operational transformation in global environments. Proficient in financial forecasting, billing accuracy, and stakeholder collaboration to enhance billing performance and governance.Highest-signal resume keywords

Billing Operations LeadershipQuote-to-Cash ExpertiseSaaS Billing KnowledgeProcess Improvement InitiativesStakeholder ManagementATS Optimization Keywords

Hard Skills

Billing Accuracy ManagementFinancial ForecastingOperational TransformationData Integrity ControlsContract InterpretationKey Metrics AnalysisIssue ResolutionChange LeadershipPerformance Expectations SettingTeam DevelopmentSoft Skills

Analytical SkillsProblem-SolvingCollaborationCoachingChange ManagementIndustry Keywords

SaaSRecurring RevenueProfessional Services BillingAccounts ReceivableFinancial CloseMulti-Currency EnvironmentsGovernanceBilling ControlsPerformance MetricsGlobal OperationsTools & Technologies

Salesforce BillingSalesforce Revenue CloudZuoraBilling Technology Platforms

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📌 Director of Billing Operations – Quote-to-Cash (Ciudad de México)
🏢 Jobtailor
📍 Ciudad de México