Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical
Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.
Job DescriptionJob Function:
The job of the Stäubli
FCS Sales Administrator
is to interact with internal and external customers.
Reports to:
Responsibilities and Objectives:
Work directly with the customers and the sales engineers to generate quotation for services and parts.
Receiving and processing customer orders, ensuring accuracy and timeliness
Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage.
Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendor
Process and send invoice to customers for services and parts
Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed
Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline
Contribute to team effort by accomplishing related results as needed
Work with internal departments to meet customer’s needs.
Assist accounting with past due invoices/accounts resolution
Creation of non-conformance reports
Participate in training sessions and update order entry processes as needed.
QualificationsQualifications:
Associate degree in Business Administration or equivalent work experience required (Customer Service/Inside Sales background preferred)
Proficient with ERP SAP system
Proficient in Microsoft Office and Microsoft Excel
Experienced with Customer relationship Management software (CRM)
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📌 Sales Administrator - FCS (Ciudad de México)
🏢 Stäubli
📍 Ciudad de México
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