At Universal Robots, part of Teradyne Inc., Our vision is to create a world where people work with robots, not like robots. And as the market leader with 75,000+ collaborative robots (cobots) already installed worldwide, we’re well on the way to achieving it. We employ 1000+ people in offices across North America, South America, Europe and Asia and we’re growing all the time. Our team is made up smart, creative people working at the forefront of automation. Together we find innovative solutions to some of the most important manufacturing issues facing businesses today. We dare to do what others find impossible
- working with advanced technologies to change in the way businesses operate, So if you’re looking to build your career with a ground-breaking technology company in dynamic environment with career advancement UR is the place for you.
We are Universal Robots, part of Teradyne Inc. We have a simple mission: Automation for Anyone. Anywhere.
Our vision is to create a world where people work with robots, not like robots. And with 75,000+ cobots already installed worldwide,
we’re already making a difference. Working towards our vision gives us endless opportunities to learn, grow, innovate, and solve problems together as we bring our technology to companies of all sizes all over the world.
Opportunity Overview
The UR Customer Support Engineer role involves a mix of technical support, case management, and strategic collaboration with various departments.
In this job you will work with cutting edge technology within Collaborative robots to ensure the optimal performance of our robots through the provision of top-tier and highly responsive technical support, setting a standard in the industry, while establishing and nurturing strong, positive relationships with our partner network.
Key responsibilities:
- Regularly communicate with partners to understand their needs, address their concerns, and ensure their satisfaction with our products and services. Serve as th
📌 Customer Support Engineer (Santiago de Querétaro)
🏢 Universal-Robots
📍 Santiago de Querétaro
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