JumpCloud is seeking a Customer Support Engineer - Tier 1 to provide world-class technical support to our customers via email, chat, phone, and remote sessions. You will resolve high-priority issues and coordinate with Support and Engineering to ensure timely fixes.
We require at least 1 year of technical, customer-facing experience, strong English communication skills, and a passion for learning new technologies.
📌 MacOS & MDM Support Engineer - Tier 1 (Remote) (Estado de México)
🏢 JumpCloud
📍 Estado de México
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