Location: Guadalajara, Mexico
Department: National Operations / Warehousing
Reports to: National Operations Lead
Type: Full-time
Position Purpose
Ensure proper follow-up, coordination, and control of warehousing operations across multiple clients and third-party providers, guaranteeing operational visibility, SLA compliance, and clear communication with customers.
Key Responsibilities
- Daily follow-up of warehousing operations for multiple clients.
- Coordinate inbound, outbound, cross-dock, and inventory activities.
- Act as the operational point of contact for warehousing clients.
- Coordinate with multiple warehouse providers and logistics partners.
- Monitor SLA compliance and operational performance.
- Register, follow up, and close operational incidents.
- Maintain accurate operational data in the ERP system.
- Support reporting and KPI tracking for warehousing operations.
Out of Scope
- Commercial negotiations or pricing.
- Billing or collections.
- Direct management of warehouse staff.
Requirements:
- 2-4 years of experience in warehousing, logistics operations, or 3PL environments.
- Experience coordinating third-party providers.
- Strong organizational and follow-up skills.
- Good Excel and ERP system management.
- English is a MUST.
Pay: $18,000.00 - $20,000.00 per month
Education:
- Bachelor's (required)
Experience:
- Warehousing Operation: 2 years (required)