Boldr seeks a Sr. Customer Advocate to respond to inquiries, provide solutions, and support customers during and after service visits. You will be on call outside normal hours and coordinate with operations to schedule visits and dispatch technicians.
You are a curious, authentic, and analytical thinker who communicates clearly in English, builds rapport with clients, updates Zendesk records, stays current on product knowledge, and helps turn frustrated customers into loyal ones.
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📌 Senior Customer Advocate (México)
🏢 Visa Hunt
📍 México
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