Flō Networks in Ciudad Juárez, Mexico is seeking a Problem Management Specialist to partner with the Problem Manager. You will analyze incidents, identify recurring patterns, and champion concrete improvements to reduce impact on services.
You will lead cross-functional RCA sessions, maintain the Known Error Database, and translate findings into actionable change plans with owners and timelines. Fluency in English and Spanish is required.
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📌 Telecom Problem Management Strategist (Ciudad Juárez)
🏢 Flō Networks
📍 Ciudad Juárez
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