The Sr Quality Engineer is responsible for ensuring product and process quality within the assigned manufacturing area, while serving as a key point of contact for customer quality requirements. This role drives problem-solving activities, customer complaint resolution, quality performance, continuous improvement, and compliance with applicable quality management systems and customer-specific requirements.

The position works closely with cross-functional teams, production, engineering, manufacturing, and customers to ensure effective implementation of quality standards, controls, corrective actions, and continuous improvement initiatives.
- Communicate product quality issues, engineering changes in coordination with the responsible departments, customer requirements, and applicable procedures to plant personnel, promoting a strong culture of quality and awareness throughout the organization.
- Ensure the effective implementation and ongoing compliance with customer-specific requirements (CSRs).
- Monitor assigned customer notifications, portals, and systems on a daily basis,



ensuring timely response and follow-up to customer complaints, warranty claims, returns, scorecards, deviations, and other quality-related requirements.
- Lead customer complaint resolution using structured problem-solving methodologies, ensuring effective implementation and verification of corrective and preventive actions.
- Ensure the effective implementation of quality controls on the production floor, including:
- Inspection routes.
- First-piece inspection and approval.
- Product and process audits.
- Containment and segregation of nonconforming material.
- Suspect material management and traceability.
- Quality issue escalation.
- Ensure compliance with and follow-up of the Control Plan for the assigned production area, verifying proper execution of defined controls and appropriate reaction plans for process deviations.
- Monitor, analyze, and ensure daily compliance with key quality per

📌 Senior Quality Engineer (Santiago de Querétaro)
🏢 Yanfeng
📍 Santiago de Querétaro