Ready to boost your IT career?
Join a dynamic team where your SQL, PowerShell, and problem-solving skills will make a real impact every day.
Required knowledge:
Intermediate / Senior level: Batch and PowerShell Scripting
Activities:
To grant proper execution of business tools on scope, by proactive monitoring and preventive actions, special focus on Payroll solution
Analyze and Provide expedite workaround to the critical issues stopping the business process, execute Root Cause Analylsis (RCA) for every issue
Present the analytics for every month, including the RCA and recurrent issues
Work closely with the Delivery team to inform on the analysis executed and the fixes needed (analysis, test)
Incidents resolution as per SLAs
Provide support to any project team when requested
Keep Knowledge Database updated
Massive data handling, automatic data flow monitoring
Profile:
Bachelor's degree in IT or related
more than 2 years of experience in any support IT area
Capable to speak and write fluently in English and Spanish
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📌 Application Support Consultant (Santiago de Querétaro)
🏢 Solser - Information Technology
📍 Santiago de Querétaro