Are you a detail-oriented HR professional with experience managing US benefits and payroll coordination?
Do you thrive in dynamic environments and enjoy delivering top-tier employee support?
An established international company known for its stable growth, competitive edge, and excellent work environment is looking for a US Benefits & Payroll Specialist to join the team in Puebla.
In this role, you will ensure the accurate day-to-day administration of US benefit plans, support payroll processes, and maintain the highest standards of data integrity and compliance.
Work Schedule & Flexibility
Schedule:
Monday to Friday.
Hybrid Model:
4 days Home Office
/ 1 day on-site per week at our Puebla offices.
What You Will Do (Key Responsibilities)
Benefits Administration:
Manage day-to-day administration of US benefit plans, ensuring accurate enrollments and low error rates.
Payroll & Mobility Support:
Coordinate payroll deductions and support routine administration for US mobility and immigration-related matters.
Employee Case Management:
Act as the main point of contact for employee inquiries, resolving cases timely with positive service feedback.
Data Integrity & HRIS:
Maintain high-quality data within our HRIS system, navigating system landscapes during transition periods and ensuring audit-ready records.
Vendor & Leave Coordination:
Collaborate with external vendors, reconcile invoices cleanly, and support leave of absence administration.
What We Are Looking For (Requirements)
Experience:




Minimum of 2-5 years of experience in benefits administration and payroll coordination (5+ years preferred for a senior level).
Technical Skills:
Hands-on experience with HRIS/Payroll systems like
Workday, ADP, UKG, or SuccessFactors
, along with proficiency in
Excel
, enrollment platforms, and ticketing systems.
Domain Knowledge:
Solid experience in employee customer service, benefits data management, and a fundamental understanding of US payroll and immigration processes.
Soft Skills:
High attention to detail, strong process discipline, and the capability to manage high-volume employee interactions efficiently.
Nice-to-Have Skills
Experience supporting Open Enrollment periods.
Knowledge of COBRA administration.
Specific experience with the Workday Benefits module.
What Success Looks Like in This Role
Achieving near-zero error rates in benefit enrollments and payroll deductions.
Delivering swift and empathetic resolution to employee cases.
Maintaining clean, reconciled vendor invoices and audit-ready data.
What We Offer (Benefits & Growth)
Premium Compensation Package:
Competitive salary ($29K to $35K MX per month) with
benefits well above Mexican labor law
, including premium health insurance, food vouchers, performance bonuses, and extra vacation days.
Career Growth:
Deeper specialization in integral HR operations, with a clear structural path to develop into a managerial role based on your performance and goals.
Culture:
A supportive, stable international culture focused on professional development and a great work-life balance.
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📌 Us Benefits & Payroll Specialist – Puebla (Hybrid) (Heroica Puebla de Zaragoza)
🏢 MÁS CAPITAL HUMANO
📍 Heroica Puebla de Zaragoza