Intugo is seeking a Contact Center Specialist in Guadalajara to serve as the first point of contact for patients and customers, providing professional support, coordinating appointments, and resolving inquiries to deliver a positive patient experience.
You will verify demographics and insurance information, answer high-volume calls, schedule appointments, and uphold quality and service level targets while working within a healthcare-focused team.
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📌 Healthcare Contact Center Specialist (Sonora)
🏢 Intugo
📍 Sonora