Guadalajara | Ejecutivo Servicio al Cliente en Aduanas | Customer Service Representative (Centro)

Guadalajara | Ejecutivo Servicio al Cliente en Aduanas | Customer Service Representative (Centro)

14 sep
|
Expeditors
|
Centro

14 sep

Expeditors

Centro

Expeditors is a integral leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 locations across six continents, employing 19,000+ professionals. Our success is built on a culture of professionalism, leadership, and innovation.

Job Description

Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.

Expeditors Core Competencies

Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.
Job Execution Consistently completes quality work that matches job expectations.



Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
Reliability Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
Collaboration Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
Communication Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and respond to voicemails, emails and

📌 Guadalajara | Ejecutivo Servicio al Cliente en Aduanas | Customer Service Representative (Centro)
🏢 Expeditors
📍 Centro

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