We're looking for a Luxury Client Advisor (Business Development / Prospecting) focused on outbound outreach and relationship-building to expand a scale up project. This role is highly sales-driven and centered around cold calling, lead generation, and engaging high-value clients within the luxury handbags and fine jewelry space.
You will be responsible for identifying, qualifying, and onboarding both sellers and buyers interested in high-end designer handbags, luxury accessories, and fine jewelry. The adecuado candidate is confident on the phone, polished in communication, and possesses strong knowledge of luxury products and craftsmanship.
This role requires someone who understands not only brands, but also the details that define luxury: materials, construction methods, hardware, stitching techniques, leather types, craftsmanship, rarity, and what determines value in the high-end market.
Key Responsibilities:
Prospect and generate new leads through cold calls, SMS, email, and social outreach
Qualify potential sellers and buyers based on inventory value, purchasing power, and fit for the luxury industry
Guide clients through onboarding and ensure a smooth experience when submitting and transacting luxury items
Maintain an active pipeline and track progress through CRM tools
Build long-term relationships and act as a trusted advisor for clients
Educate clients and communicate product value confidently
Consistently meet or exceed outreach and conversion targets
What We're Looking For:
Experience in lead generation, seller outreach, luxury sales, or similar client-facing roles
Strong understanding of luxury buyer and seller behavior
Ability to identify and evaluate luxury products based on quality, craftsmanship,



and market demand
Confidence in handling live interactions via calls, emails, and messaging
A proactive and results-driven mindset
Strong attention to detail and high-end customer service standards
Required:
Deep familiarity with luxury brands such as:
Hermès
Chanel
Louis Vuitton
Dior
Goyard
Bottega Veneta
Cartier
Van Cleef & Arpels
Tiffany & Co.
Rolex and luxury accessories/jewelry brands
Knowledge of:
Leather types (Togo, Epsom, Clemence, Lambskin, Caviar, Calfskin, Exotic leathers, etc.)
Handbag construction and craftsmanship
Stitching techniques and terminology (saddle stitching, edge painting, hand stitching, etc.)
Hardware types and finishes
Jewelry materials, gemstones, settings, and precious metals
Factors that drive value, rarity, and resale demand in luxury goods
Key Skills & Competencies
Lead Identification & Engagement
Ability to recognize high-potential sellers and take immediate action.
Sales Mindset Without the Hard Sell
Guide clients naturally toward decisions while maintaining a luxury experience.
Luxury Market & Product Knowledge
Understand what makes a product premium, desirable, and valuable.
Data-Driven Thinking
Track outreach performance and adjust strategies accordingly.
CRM & Outreach Tools Proficiency
Basic knowledge of platforms like HubSpot.
Customer Service Excellence
Deliver a high-touch, premium experience expected in luxury transactions.
Luxury Market Awareness
Understand client expectations and behavior in high-value transactions.
If you're passionate about luxury handbags, fine jewelry, craftsmanship, and high-end client experiences, we'd love to hear from you. Apply today and become part of our team.

📌 Luxury Handbag & Jewelry Specialist (México)
🏢 ILNIA Soluciones S.A. de
📍 México