Location: Remote Latin America Schedule: Full-time | Monday to Friday, 8:00 AM - 5:00 PM CST 5 flexible hours (after-hours or Saturday mornings) Equipment: Must have access to a computer with 16GB RAM and dual-monitor setup (or willingness to adopt this setup; monitor can be provided if needed) Overview We are looking for a Client Success Coach to join a high-impact educational organization delivering personalized learning solutions. This is a hands-on, mission-driven role focused on guiding students through their learning journey, ensuring accountability, and helping them successfully complete their programs. You will act as a coach and coordinator, combining structure, motivation, and operational follow-through. This role is ideal for someone who is organized, tech-savvy, and comfortable managing multiple students and platforms simultaneously while maintaining a high level of professionalism. Key Responsibilities Guide students through customized learning plans via weekly Zoom check-ins Ensure students stay on track with their learning pace (typically 4, 8, or 12-week programs)



Monitor progress across multiple platforms and validate vigente completion status Analyze engagement metrics and proactively identify and resolve roadblocks Conduct high-volume, short coaching sessions (10-minute check-ins, 3–4 per hour) Maintain accurate student records and documentation across tools (Trello, Google Drive, internal systems) Collaborate with internal teams (coaches, instructors, leadership) to ensure a consistent student experience Communicate with professionalism, empathy, and clarity in all student interactions Requirements (Must-Haves) 2 years of experience in customer success, customer support, coaching, or education-related roles Experience working in fast-paced, virtual environments Proficiency with Zoom, Trello, and Google Workspace or similar tools. (Docs, Sheets, Calendar) Excellent English communication skills (written and spoken) Nice to Have Experience with LMS p

📌 English Teacher (México)
🏢 Vintti
📍 México