SUMMARY

Serve as a strategic link between the Human Resources and operations, ensuring alignment of HR policies, practices, and strategies with business objectives. Provide effective solutions that drive performance, productivity, and engagement within operational teams.

Functions and Activities:
- Strategy and Alignment:
- Develop and implement human resources strategies tailored to the needs of operational areas.
- Participate in strategic meetings with operational leaders to understand priorities and challenges.
- Talent Management:
- Lead recruitment and selection processes for critical operational positions.
- Oversee development and training programs aimed at enhancing technical and leadership skills.
- Design and execute succession plans for key roles.
- Labor Relations:
- Act as a mediator in labor and disciplinary conflicts.
- Ensure compliance with labor laws, internal policies, and union agreements, if applicable.
- Performance Management:
- Implement and oversee performance evaluation programs in operational areas.




- Provide feedback and coaching to supervisors and managers to improve leadership.
- Organizational Culture and Engagement:
- Promote initiatives that foster a positive work environment aligned with company values.
- Lead employee climate surveys and coordinate action plans for improvements.
- Analysis and Reporting:
- Monitor key HR metrics such as turnover, absenteeism, and satisfaction.
- Present periodic reports with data-driven recommendations.

Responsibilities:
- Act as first point of contact for employees & managers who provides leadership, coaching and support for individual employee needs & HR processes.
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Manage and resolve complex employee relations issues
- Provide HR policy guidance and interpretation
- Provide performance management guidance to management—including coaching, counseling, career devel

📌 Human Resources Business Partner (San Luis Potosí)
🏢 Protrans International
📍 San Luis Potosí