Position:
Reporting to the VP of Retail and Wholesale, the position’s main objective is to manage operations in the Mexican market ensure a strategic growth of the Brand, develop business, and maximize profitability. The Country Manager is in charge of achieving sales objectives, profitability goals, high operational and merchandising standards, and building highly motivated teams by developing Managers to enable them to progress in their careers within Fendi and LVMH.

RESPONSIBILITIES

Sales & Client Development:
- Create annual budgets and develop strategies to achieve financial targets.
- Lead and develop the retail team to achieve business objectives.
- Develop and maintain client relationships to meet business goals.
- Closely monitor and analyze sales performance in all stores. Ensure that all employees are assigned sales and productivity goals and that they receive training and coaching to reach these goals.
- Ensure that Store Managers proactively manage the clientelling process.




- Partner closely with the Merchandising and Supply Chain teams to ensure that all stores have the correct product assortment and product availability to achieve sales goals.
- Establish and maintain productive relationships with the local department store management.
- Propose and develop actions to strengthen the relationship with existing customer groups and reach out for new customers and strengthen awareness of the Fendi brand.
- Develop public relation events in cooperation with the Marketing & Communications Department in order to strengthen relations with existing client groups and reach out for new ones.
- Provide input to the CRM team to recommend and implement local CRM activities to maximize sales and customer loyalty.

Team Development & HR Management:
- Responsible for recruiting and staffing for all open store positions, closely coordinated with the Human Resources Department.
- Manage the annual review process for the Region. Conduct PCR reviews for all direct repor

📌 Retail Director, Mexico (Ciudad de México)
🏢 Fendi
📍 Ciudad de México