Join Our Team as a Field Service Technician
Are you driven to solve technical challenges and provide outstanding customer support? We’re looking for a Field Service Technician who enjoys hands-on technical work, supporting end users, and keeping technology running smoothly on-site.

This is a hands-on, on-site IT support position located within a large manufacturing environment in Santa Catarina, Actual León. You will provide direct technical support to employees across different departments, troubleshooting and repairing computers, hardware, software, peripherals, and other IT systems used throughout the facility.

This position offers an excellent opportunity for IT support professionals who enjoy hands-on troubleshooting, hardware support, and direct interaction with end users. The primary focus of the role is maintaining and supporting workplace technology, resolving technical issues, and ensuring employees have the tools they need to be successful in a fast-paced manufacturing environment.

Why You’ll Love Working Here

Purpose-Driven Work - Play a critical role in empowering staff and users through reliable, responsive technology support.

Professional Growth - Expand your technical skillset across multiple platforms, operating systems, and enterprise tools.

Team-Oriented Environment - Work closely with colleagues at all levels of the organization in a collaborative, service-focused culture.

Meaningful Impact - Your work directly supports productivity, learning, and day-to-day operations across the organization.

Benefits Overview

IMSS + Major medical insurance (family included)

Monthly savings fund + pantry vouchers

Access to client-provided transportation routes

Quarterly performance bonus opportunities





Paid life events leave (parental, marriage, bereavement)

Role Overview

Location: On-Site (Santa Catarina)

Schedule: 1st Shift (6:30 AM - 5:00 PM), Monday-Friday, with willingness for weekend/holiday coverage

Pay Rate: 21,600 MXN (monthly)

Transportation: Access to client-provided transportation routes

Your Mission as a Field Service Technician

Support factory floor PCs, including troubleshooting hardware, software, and robotic systems on the production line

Monitor support queues and big-screen tracking systems to identify, prioritize, and respond to issues in real time

Install, maintain, and repair computers, servers, peripherals, and related IT equipment

Provide technical support for software applications, databases, and client service platforms

Interface with third-party vendors to troubleshoot and resolve technical issues and service disruptions

Troubleshoot and resolve hardware, software, and service outages efficiently

Ensure software license compliance across supported environments

Maintain accurate inventory records and safeguard IT assets

Perform work in active field environments (bending, kneeling, climbing as needed)

Complete additional duties as assigned

What You Bring to the Team
Education & Experience

High School Diploma or GED (required)

Skills & Abilities





Basic computer literacy and familiarity with technical software

Strong troubleshooting and problem-solving skills

Good verbal and written communication skills

Must have intermediate English proficiency (reading, writing & speaking)

Ability to work independently and collaboratively

Professional, customer-focused approach

Strong organization and time management skills

Additional Requirements

Ability to lift/carry up to 70 lbs (32 kg)

Comfortable working in varying physical field conditions

Why This Role Matters
As a Field Service Technician , you are a trusted technical partner - ensuring systems are secure, reliable, and ready when needed. Your expertise keeps operations moving, minimizes downtime, and delivers a positive technology experience to every user you support.

This role is open to applicants in Mexico only.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website atwww.dyopath.com . The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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📌 Field Services Technician (On-Site) (Santa Catarina)
🏢 Dyopath
📍 Santa Catarina