Job Description Summary
The principal role of the Order Fulfillment Specialist is to manage shipment, processes, and documentation for outbound orders. Ensuring that internal customers’ needs are met, and that company policies and international trade compliance regulations are adhered to.

Job Description
Key responsibilities include

Coordinate efforts within the supply chain to comply with customer expectations

Identify Root Cause Corrective Actions for OTD/SCOT missed and follow up actions plans accordingly.

Communicate to product and region leader’s status of BOP backlog providing recovery plans and shipping schedules.

Coordinating and communicating shipment delivery requirements with freight forwarders

Primary contact for global affiliates in reference to the logistics process

Releasing all International orders from distribution and manufacturing to freight forwarders

Completing all required export documentation

Responsible for timely, accurate and complete record keeping

Ensuring all processes and documentation are in accordance with GEHC & Export compliance requirements

Lead service / cost optimization projects

Using OTM (Oracle Transportation Management) and logistics expertise to utilize the optimum mode of transport for shipments

Use My Orders as the daily communication tool with customers.





Position may or may not manage employees

Quality Expectations

Complete all planned Quality & Compliance training within the defined deadlines

Identify and report any quality or compliance concerns and support corrective actions

Qualifications

Bachelor’s Degree, and 2 years export operations experience, or order management of freight forwarder operations experience

Ability to work in a cross-functional, general team environment

Interpersonal skills

Proficient in Microsoft Office, i.e. Excel, Power Point, and Word

Efficient communication in English and Spanish

Preferred Qualifications
Bachelor’s Degree in Logistics, Materials or Supply Chain Management Minimum of 3 years of operational logistics, import / export and / or customs expertise. Solid communication and analytical skills, including experience with communicating with others from different countries and cultures. Ability to energize, develop, and build rapport at all levels within the organization Proven ability to execute, multi-task, and deliver on commitments. Experience working in a compliant supply chain Six Sigma Green Belt certified. Oracle order management experience.

Additional Information
Relocation Assistance Provided: No

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📌 Order Fulfillment Specialist (Ciudad Juárez)
🏢 GE Healthcare
📍 Ciudad Juárez