Your main missions will be:

-Ensure technical monitoring of the offering, report actions and updates to dealers and users of our guidance solutions.

-Compile data, feed databases and ensure the development of our clients and partners.

-Conduct training sessions, shows or open days and ensure the update of technical and documentary materials.

Your detailed missions will be:

-Resolve queries from dealers regarding product installation, use, calibration and operation through telephone or written contact and/or remote or on-site assistance.

-Sort out common customer problems and report these to the R&D; team for analysis and resolution.

-Collect feedback on product usage settings and new market demands for continuous improvement.





-Enrich and ensure updates to different technical supports and user manuals, installation instructions, ensure FAQs or chat follow-ups.

-Provide product training to dealers.

-Assist the R&D; SVEA team in conducting field tests of new products or features.

Requirements

-Experience of 2 years in agriculture industry would be appreciated.

-Regular travel in national is necessary.

-Good communicator and open-minded.

-Professional proficiency in English is preferred to ensure exchanges with members from HQ.

-This role could offer adaptable location.

📌 After Sales Service Engineer (México)
🏢 Sveaverken Global
📍 México