Java Support Engineer

• 3+ years of equivalent work experience in IT

• Java

• Spring boot

Preferred/Desired Skills

SNOW, Monitoring and Support skills, Experience working in general teams, Incident and Escalation management

Job Description

Independently installs, customizes, and integrates commercial software packages.

• Facilitates root cause analysis of system issues.

• Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.

• Learns to create system documentation/play books and attends requirements, design, development, and code reviews.

• Identifies ideas to improve system performance and impact availability.





• Resolves complex technical design issues.

• Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.

• May serve as the subject matter expert on development techniques.

• Partners with experienced team members to develop accurate work estimates on work packages.

• May assist experienced team members with the delegation of work packages.

• Monitoring Alerts and solving issues

• Attend major incidents when required

• Work on vulnerabilities

📌 Java Support Engineer (Guadalajara)
🏢 Yochana
📍 Guadalajara