TAKE ONE Music Academy is a creative learning space where students explore music by playing, writing, recording, and releasing their own songs. The academy focuses on hands‑on, project‑based learning that helps learners develop both technical skills and artistic expression. Students are encouraged to experiment with different instruments, styles, and technologies to build confidence and a personal musical identity. The environment is collaborative, supportive, and designed to make music education engaging and enjoyable for learners of all ages.

Role Description

The Front Desk Manager at TAKE ONE Music Academy is a part‑time, on‑site role based in Polanco, CDMX. This role is responsible for welcoming students and visitors, managing the teacher‑student calendar, setting up demo‑lessons, and ensuring a smooth front desk experience throughout the working hours.

Key duties include

answering messages, responding to inquiries, and managing reservations for classes, studio time, and attending special events.

The Front Desk Manager will maintain schedules and calendars, update student records, and coordinate with teachers and staff to support daily operations.

Additional responsibilities include handling basic administrative tasks, maintaining a tidy reception area,



and supporting customer satisfaction by addressing questions and concerns promptly and professionally.

Qualifications

- Customer‑focused skills including Customer Service and Customer Satisfaction, with the ability to create a welcoming environment for students and families.
- Front desk and administrative skills such as Receptionist Duties and managing Reservations for classes and studio sessions.
- Strong Communication skills, both in‑person and over message/email, with clear, well‑spelled, polite, and professional interaction.
- Organizational abilities, including time management, attention to detail, and basic computer proficiency (scheduling tools, email, spreadsheets).
- Experience in a customer‑facing or front desk role, preferably in education, hospitality, or arts‑related settings.
- Ability to work on‑site in Polanco, CDMX, and manage multiple tasks calmly in a dynamic environment.
- Basic proficiency in English and Spanish is needed.
- Music‑driven experience is a plus.
- High school diploma or equivalent required; further studies in administration, customer service, or related fields are a plus.

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📌 Front Desk Manager (Ciudad de México)
🏢 TAKE ONE Music Academy
📍 Ciudad de México