BCD Travel is seeking a Project Analyst to support Contact Center technology initiatives from Monterrey, Mexico. This onsite role focuses on data gathering, ROI documentation, and coordinating test cases that ensure successful implementation.
You will assist with account assessments and strategy while collaborating with cross-functional teams to deliver measurable improvements in customer experience and operational efficiency.
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📌 Contact Center Project Analyst & Data Insights (Monterrey)
🏢 Bcd
📍 Monterrey
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