14 sep
|
Visa Hunt
|
México
Visa Hunt is seeking an Operations Analyst to support Workforce Management in a US insurer’s contact center environment. You will monitor call volume, agent adherence, and staffing levels to ensure the daily scheduling plan and service levels are met.
The adecuado candidate is analytical, detail-oriented, and comfortable working in a fast-paced setting, delivering reporting, performance metrics, and operational insights to leaders.
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📌 Real-Time WFM Operations Analyst I (México)
🏢 Visa Hunt
📍 México