Amalga Group is a nearshore BPO and managed-services partner that helps U.We support customer experience, sales, legal operations, finance and accounting, back-office, and technology functions. Our approach combines bilingual talent, disciplined operations, measurable results, and a people-first culture.
We are seeking a strategic, hands-on Director of Talent Acquisition to lead our recruiting function in Monterrey. This leader will build the capabilities, systems, and team required to hire exceptional talent at pace—without compromising quality, candidate experience, or operational readiness. This is a highly visible role for a dynamic, data-driven talent leader who thrives in a fast-moving environment and knows how to turn hiring demand into dependable outcomes.

Lead the end-to-end talent acquisition strategy for high-volume and specialized hiring across BPO, customer support, sales, legal operations, finance, back-office, and technology roles.
Lead, coach, and develop a high-performing Talent Acquisition team. Partner with Operations, HR,



and leadership to translate workforce forecasts and client needs into practical hiring plans, timelines, sourcing strategies, and recruiting capacity.
Own the full recruiting lifecycle: intake meetings, job design support, sourcing, screening, structured interviews, selection, offer management, preboarding, and handoff to onboarding.
Own ATS administration and adoption. Improve workflows, stage definitions, data integrity, automation, reporting, and recruiter discipline so the ATS becomes a reliable operating system for the business.
Build proactive, multi-channel talent pipelines through job boards, referrals, social recruiting, talent communities, local networks, events, and other approved sourcing channels.
Use recruiting analytics to manage performance and drive decisions. Monitor pipeline health, requisition aging, time to first qualified candidate, time to fill, conversion, offer acceptance, source quality, and candidate

📌 Head of Talent (México)
🏢 Amalga Group
📍 México