: Product Owner (Migration) Duration: Long-term Location: México, 100% remote Budget: $3,700 USD as contractor Role Overview We are seeking an experienced Product Owner (PO) to lead the migration from Veeva CRM to Salesforce Life Sciences Cloud (LSC) . This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven CRM transformation across Patient Services functions.

Key Responsibilities Product Ownership & Strategy - Define and own the product vision, roadmap, and backlog for the CRM migration program

- Translate business needs into clear user stories, acceptance criteria, and prioritized backlog
- Align CRM capabilities with commercial excellence, omnichannel engagement, and customer experience goals Migration & Transformation Delivery - Lead functional design and migration from Veeva CRM to Salesforce Life Sciences Cloud
- Ensure data migration integrity , including HCP/HCO master data, interactions, and consent management
- Support process harmonization and standardization across regions and brands Stakeholder Management - Collaborate with Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders
- Act as the primary interface between business and delivery teams (Dev, QA, Data, Integration)
- Drive decision-making forums, backlog grooming, sprint planning,



and demos Agile Execution - Own Agile ceremonies: sprint planning, backlog refinement, reviews, retrospectives
- Ensure timely delivery of high-quality increments aligned with business priorities
- Continuously optimize backlog based on business value and feedback loops Compliance & Regulatory Alignment - Ensure CRM solution adheres to pharma compliance requirements (e.g., promotional guidelines, consent, transparency reporting)
- Collaborate with Legal/Compliance to embed auditability and regulatory controls Integration & Ecosystem Enablement · Drive integration with key platforms such as:
- Marketing automation (SFMC / Adobe)
- Data platforms (MDM, CDP, Data Lake)
- Patient Services / HUB systems · Support omnichannel engagement enablement and analytics integration Required Qualifications - 8–12+ years of experience in Product Ownership / Business Analysis / CRM transformation
- Strong experience in Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)
- Proven track record in CRM migration or large-scale digital transformation in pharmaceuticals or life sciences
- Deep understanding of:
- HCP engagement models
- Field force operations
- Pharma compliance & regulatory requirements
- Hands-on experience with Agile/Scrum delivery models
- Strong stakeholder management and executive communication skills

📌 Product Owner - CRM Migration | Pharma (Ciudad de México)
🏢 Greymatter Innovationz
📍 Ciudad de México