About the Role The Product Manager is responsible for defining, prioritizing, and driving digital product and platform capabilities that support Mexico business operations and strategic growth. Business and User Collaboration Partner with Operations, Commercial, Client Success, Technology, and other stakeholders to understand user needs, process pain points, and opportunities for digital enablement.

Delivery

Partnership and Launch Readiness Work closely with engineering, QA, and project delivery teams throughout development and release cycles.

Performance

Measurement and Continuous Improvement Define and monitor KPIs related to adoption, operational efficiency, user satisfaction, and business impact. Use data, feedback, and market insight to refine priorities and improve product outcomes over time.

Experience in product management, product ownership, business analysis, digital transformation, or technology delivery roles.





Experience supporting agile delivery teams and iterative product development.

Bachelor's degree in computer science, Engineering, Information Systems, Business Administration, or a related discipline.

MBA or postgraduate degree in Business Administration, Technology Management, or a related field is preferred.

Experience working with engineering and QA teams on web applications, APIs, integrations, or SaaS platforms.

Experience using product analytics, SQL, reporting tools, or operational KPIs to guide product decisions.

Experience launching new digital products or modernizing legacy business applications.

Spanish and English fluency or experience operating in bilingual business environments. Product management, agile, Scrum, or project management certification preferred but not required.

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