position title: tiktok shop affiliate specialist

department: marketing & creator operations

reports to: director of content and community

location: remote — us & latam

job type: full-time

company overview

our client a fast-growing us-based pet brand selling innovative tools that have quickly become essentials in millions of homes.

their products reach customers through their direct-to-consumer store and major retailers. Creator-led commerce—especially on tiktok shop—is one of their fastest-growing acquisition channels.

position summary

we are seeking an organized, proactive, and creator-obsessed tiktok shop affiliate specialist to support the daily operations and scaling of our creator program.

in this hands-on role, your primary mission is to ensure our affiliate pipeline never stalls. You will drive daily outreach, manage creator sample fulfillment, coordinate automated communications, moderate our creator community, and analyze short-form content patterns that generate revenue. Working directly with our director of content and community, you will turn high-level campaign plans into consistent operational action that directly impacts month-over-month affiliate gmv.

key responsibilities

1. Tiktok shop & affiliate operations

- support the day-to-day execution and operational health of the client's tiktok shop affiliate program.
- build, launch, and optimize creator outreach campaigns and automated follow-up sequences using cruva .
- review incoming sample requests, evaluating creators based on audience fit, content quality, and sales potential.
- coordinate time-sensitive sample fulfillment workflows directly with our warehouse logistics team.
- monitor tiktok shop account health, handle documentation, manage support tickets, and resolve operational roadblocks quickly.
- track program risks, performance gaps, and activation metrics,



reporting insights directly to the affiliate marketing manager.

2. Campaign execution & content analysis

- help execute affiliate campaigns, creator contests, seasonal challenges, and performance incentives.
- clear campaign details, deadlines, and deliverables to creators; track participation and follow up to drive posting volume.
- analyze creator content to identify why specific videos win or underperform (evaluating hooks, lighting, product demonstrations, pacing, and calls-to-action).
- translate winning content patterns into actionable creator briefs and share performance insights with internal teams.
- develop and test new campaign angles to reactivate dormant creators and underutilized communication channels.

3. Community management & engagement

- act as the frontline voice for the brand across tiktok shop affiliate center messages and our creator discord .
- foster an active, supportive creator community by posting announcements, content inspiration, challenge updates, and actionable tips.
- answer creator inquiries promptly, ensuring affiliates feel supported rather than treated as transactional partners.
- utilize ai and automation tools to streamline recurring reminders, updates, and creator follow-ups.

4. Ambassador, ugc & social strategy support

- support the reactivation and ongoing management of our ambassador program via upfluence .
- source ugc creators for scripted ad content, retail push campaigns, and new product launch initiatives.




- support the broader organic social strategy by scheduling approved short-form content in later .
- edit raw ugc clips into platform-native, high-converting social posts across tiktok, instagram, facebook, and youtube.

required qualifications & experience

- experience: minimum of 2 years of hands-on experience managing or supporting a tiktok shop affiliate program for a cpg/consumer brand (outside of the fashion category ).
- platform knowledge: proficiency with tiktok shop affiliate center, short-form social platforms, and creator management software. Direct experience with cruva , upfluence , discord , and later is strongly preferred.
- content literacy: strong instincts for short-form video mechanics—you know what makes a compelling hook, a smooth product demo, and a converting call-to-action.
- technical skills: experience utilizing ai tools and workflows to automate repetitive creator communication and task management. Basic short-form video editing skills.
- soft skills: exceptional organizational skills, high attention to detail, proactive problem-solving, and strong written communication skills tailored for creator relationships.

key performance indicators (kpis)

- outreach & activation: consistency of creator outreach and speed of sample request processing.
- creator participation: increase in creator posting volume and participation rate in active campaigns.
- community engagement: response time and engagement levels within discord and affiliate center messages.
- revenue impact: measurable contribution to overall month-over-month tiktok shop affiliate gmv growth.

what we offer

- work environment: 100% fully remote work structure (us-based).
- time off: paid time off (pto) package plus quarterly flex days to recharge.
- career growth: professional development support and opportunities to grow within a high-growth e-commerce brand.

📌 Tiktok shop affiliate specialist (México)
🏢 Talent Global
📍 México