Tier 2 it support ops engineer - escalations & automation (Xico)

Tier 2 it support ops engineer - escalations & automation (Xico)

13 sep
|
OneImaging
|
Xico

13 sep

OneImaging

Xico

oneimaging is building out its internal it helpdesk to support a growing organization of ~300 employees. We are seeking a tier 2 it support operations specialist to serve as the escalation point for complex issues, owning root-cause troubleshooting, identity administration, and scalable support practices.

you will mentor the tier 1 specialist, handle escalations, and contribute to knowledge base and processes as a small team of three. Reports to the director of it operations.

#j-18808-ljbffr

📌 Tier 2 it support ops engineer - escalations & automation (Xico)
🏢 OneImaging
📍 Xico

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