program manager

we're looking to add a program manager located in juarez sur .

reporting to the director, program management , the process engineer's role involves:

what a typical day looks like

- responsible for managing claims through cmt tool and recovering the charges not covered by the quote as nres, eco, and miscellaneous requirements. Escalate with gam, if needed, to assure collection.
- collection of excess and obsolete (e&o;) and variations to agreed price of purchase (ppv) with the information received from materials.
- coordinate problem solving, and escalates challenges encountered on the program that that affects the p&l; for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.
- participate in continuous improvement projects to increase profitability. (operations & materials).
- accountable for the correct functioning of the cft.
- coordinates with the cft the generation of reporting and analytical information for decision-making with the client (materials, quality, testing, etc.).
- monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal objectives.
- coordinates and/or escalates the resolution of operational problems where any of its projects does not have sufficient resources to meet the commitments previously established.
- coordinates with the cft the data collection for quotes or requotes for existing customers, reviews with gam and seeks approval from pm director or gm.
- coordinates with the cft the collection of data for the preparation of presentations in general or for quarterly business reviews with the customer.




- coordinates the resolution of problems or extraordinary situations with shipments of product, this does not include day-to-day activities.

the experience we're looking to add to our team

- advanced english.
- bachelor's degree.
- escalates the resolution of systemic problems or processes in the supply chain.
- coordinates with the cft and/or escalates to the functional areas, the troubleshooting of on time delivery of products (otd).
- coordinates with the cft the forecast acceptance process and communicates the commitment of the operation and impact to the customer. (material shortages, can do, e&o;, capacity, plan shipments, etc.).
- coordinate communication and relationship with the segment group on account strategy and commercial aspects.
- coordinates with the cft the introduction of new products through fplc methodology and accountable to track project completion on time.

what you'll receive for the great work you provide

- pantry vouchers
- saving fund
- christmas bonus
- holiday bonus
- medical insurance
- life insurance

em57

flex is an equal opportunity employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (note: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at flex, you must complete the application process first).

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📌 Program manager (Ciudad Juárez)
🏢 Flex
📍 Ciudad Juárez