Crimson Education is seeking a technical support professional to resolve complex issues across web, mobile and integrations for a fast-growing SaaS platform.
You will triage tickets, perform deep-dive debugging, and work with Core Tech engineers to improve reliability and user experience.
Adecuado candidates bring 2+ years in tech support, familiarity with APIs, SQL, Zendesk/Jira, and strong written English.
You'll embrace AI-powered workflows, automate repetitive tasks, and contribute to runbooks
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📌 Ai-Powered Technical Support Specialist - Remote (Xico)
🏢 Crimson Global Academy
📍 Xico
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