Call Center Services International is seeking an experienced Collections Supervisor to lead a busy call center team in Mexico City.
You will guide agents, monitor performance, and ensure compliance with FDCPA and CFPB standards while driving process improvements and staff development.
Responsibilities include coaching, reporting, and delivering training to maintain high standards of efficiency and adherence to regulations.
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📌 Collections Team Lead — High-Impact & Compliance (Xico)
🏢 Ccsi
📍 Xico
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