Role Purpose
With minimal guidance, act as part of a team to process transactions in accordance with Service Level Agreements. Follow appropriate accounting, finance and/or Human Resources policies and procedures in assigned function. Identify discrepancies, clear errors, and perform route-cause analysis. Contribute to the continuous improvement of all areas in process scope. Track and report specific Service Level Agreement requirements and metrics.
Key Accountabilities
Maintain the accuracy and integrity of assigned financial accounts and transactions through analytical review, reconciliation, investigation, and timely resolution of variances and exceptions.
Provide accurate and meaningful analysis of funding, billing, and forecast variances, identifying trends, risks, and opportunities to support informed decision-making.
Maintain comprehensive documentation and supporting evidence for key accounting processes, reconciliations, and internal controls to ensure compliance with audit, regulatory, and company requirements.
Partner effectively with Operations, Product, and Finance teams to resolve inquiries, support reporting needs, and ensure the timely delivery of accurate financial information.
Identify process inefficiencies, control gaps, and operational risks, and recommend improvements that enhance accuracy, efficiency, and the overall control environment.
Key Metrics:
Complete reconciliations and reporting accurately and on time and timely resolution of variances and exceptions
Achieve successful audit and control testing results with no significant findings related to assigned responsibilities. Compliance with documentation standards
On time delivery of reporting requirements, stakeholder inquiries resolved timely
Drive improvements that increase accuracy, consistency, and transparency
Key shared accountabilities




Shared accountability with the Sr Analyst Financial Control for accurate reconciliations, timely exception resolution, strong documentation, and adherence to financial control procedures.
Key interfaces:
Sr Analyst Financial Control
Commission Services Operations and Product Team
Third-party payment provider
Global Finance Business Support, General BSC, and Global Tax
Internal / External Auditors
Key Skills & Experiences
Education
Bachelor's degree in Accounting, Finance, Business Management, or similar, or an equivalent combination of education and work-related experience.
Experience
1 to 3 years of work-related finance, accounting, reconciliation, customer support, or analytical experience preferred.
Working knowledge of basic accounting concepts, reconciliations, variance analysis, and financial controls.
Demonstrated ability to research issues, organize support, and communicate findings clearly and concisely.
Proficiency with Microsoft Excel and familiarity with financial systems, reporting tools, or data query tools preferred.
Strong attention to detail, time management, and follow-up skills; ability to manage deadlines and multiple priorities.
Ability to collaborate effectively with finance, operations, product, and stakeholder teams while following established procedures.
Technical Skills and Knowledge
Microsoft Excel, Outlook, PowerPoint, and Word
PeopleSoft, Oracle BI, Tableau, SQL, or similar reporting tools preferred
Reconciliation tracking, exception documentation, and audit support practices
Fully bilingual proficiency English/Spanish (Non negotiable)
Decision Rights
Owns preparation and maintenance of assigned reconciliations, checklist, supporting documentation, and routine variance research within established guidelines.
Influences issue resolution, process consistency, data quality, and improvement opportunities by providing analysis, documentation, and recommendations to the Sr Analyst Financial Control.
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📌 Accounting Specialist - Financial Control (Jalisco)
🏢 Intercontinental Hotels Group
📍 Jalisco