Customer Service/Birthday Party CoordinatorENGLISH SPEAKER ONLY - US-based Company; All Resumes Sent Must be in EnglishTo be qualified, you must take this assessment:You must also email your application with an audio recording attached (Instructions at the bottom) in addition to completing the assessment above.Availability Required: 40 hours per week, Monday through Friday, 12:00 p.M.–Pacific Time, with some Saturday availability as needed.Remote initially, with the possibility of transitioning to an on-site position in Monterrey, N.Advanced to fluent-level English speaking, reading,



and writing skillsMinimum 3 years of experience in call center and/or customer service rolesPrevious experience handling customer inquiries and providing support by phoneComfortable working independently in a remote environmentComfortable learning and working with online booking and customer management systemsPhone SupportAnswer incoming phone calls about birthday party packages, including pricing and availability, as well as general customer questionsBooking ManagementReserve birthday parties using our online ticketing platformAudio Recording Instructions:When submitting your audio recording by email, please read the call example below and answer the following question in your recording.How may I be of service today?"Please tell us about your previous customer service experience and why you feel you would be a good fit for this role.Important Note: You will not be qualified if you do not complete the Predictive Index, apply for the job here on LinkedIn, and submit your recording by email.

📌 Customer Service/Birthday Party Coordinator (Monterrey)
🏢 Funbox
📍 Monterrey