NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.We are currently seeking a Helpdesk Senior Associate-French to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Senior Associate FRENCH - Full TimeJob Segment: Help Desk, Information Technology, Technical Support, TechnologyRequirementsAvailability to work 45 hours per weekAdvanced French and English or SpanishLooking to work in IT Environment6 months of experience in Customer ServiceBenefitsGrocery Tickets - 12% of base salary30 days of christmas bonus12 days of vacations50% Vacation bonus5 personal days per yearMedical insurance (You and your family)Life insuranceDental InsuranceDiscounts with selected OpticsOpportunity to grow in the companyActivitiesGeneral L1 support for hardware and MS Office packagesAdvance technical support for in-house applications and developmentsAnswer technical support calls providing and escalating to other support groupsProvide support based on email generated requests or reportsDocument troubleshooting steps and detailed description of the customer incidents and requestsApplies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures#J-*****-Ljbffr

📌 Helpdesk Senior Associate - French (Jalisco)
🏢 Ntt Data
📍 Jalisco